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    Cowboy Interactive
    Golden light over Green River Lakes and Squaretop Mountain

    Practical IT Maintenance for Small Businesses

    Business computers need regular maintenance to remain dependable and secure. Cowboy Interactive helps small businesses maintain their Windows devices, manage software updates, and address common endpoint security concerns without the complexity of a large enterprise IT department.

    Discuss Your Business IT Needs

    Practical support, clearly scoped

    The regular care that helps keep work moving.

    Services focus on supported Windows computers and common small-business technology needs. The right scope depends on your devices, current setup, and what you need help with.

    01 / SERVICE

    Patch Management

    A more structured way to keep supported business systems current and make it easier to see where attention is needed.

    Discuss this service

    What this can include

    • Operating system updates
    • Supported third-party application updates
    • Scheduled patch deployment
    • Patch status tracking
    • Failed update identification
    • Device inventory and maintenance reporting

    Outdated software can create security risks and unnecessary disruptions. A structured patch management process helps keep supported systems current and provides visibility into devices that need attention.

    02 / SERVICE

    Endpoint Security Essentials

    Foundational security maintenance for business computers, with practical checks and clear recommendations.

    Discuss this service

    What this can include

    • Device security configuration reviews
    • Antivirus status verification
    • Security update monitoring
    • Basic security hardening
    • Vulnerability visibility
    • Recommendations for remediation

    These services provide foundational maintenance and visibility into common endpoint concerns. They are not comprehensive cybersecurity protection, and no service can guarantee that a device will avoid every threat.

    03 / SERVICE

    General Technical Assistance

    Limited, practical help for common business technology needs, arranged by appointment or under an agreed service arrangement.

    Discuss this service

    What this can include

    • Basic computer troubleshooting
    • Software installation and configuration
    • Device setup
    • Common application issues
    • Scheduled remote assistance
    • Technical consultation

    Troubleshooting and support are provided by appointment or under agreed service arrangements. Scope and expectations are discussed before work begins.

    Service delivery

    Choose an arrangement that fits the work.

    Scope, timing, and pricing are discussed before work begins. Services are provided by appointment or under an agreed service arrangement.

    01

    One-time technology assessments

    A focused look at your current setup and practical next steps.

    02

    Scheduled maintenance services

    Planned upkeep for supported devices and software.

    03

    Recurring endpoint maintenance

    An agreed schedule for ongoing patch and device health attention.

    04

    Project-based technical assistance

    Defined help with a specific device, software, or setup need.

    Clear before we begin

    No surprises about what’s included.

    01

    Talk it through

    We learn what devices you use and what you want to address.

    02

    Agree on scope

    We set out the services, timing, expectations, and pricing.

    03

    Keep it practical

    You receive agreed work and a clear account of what needs attention.

    Start with your current setup

    Let’s talk through your business IT needs.

    Share what you use today and where you’d like a more dependable routine.

    Discuss Your Business IT Needs